At Sex Toy Australia, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit our website or make use of our services. You consent to the practices outlined in this policy by using our website and services.

Information We Collect

We collect personal information that you provide to us voluntarily when you interact with our website or use our services. This information may include but is not limited to:

• Name
• Contact information (email address, phone number, mailing address)
• Payment details
• Demographic information
• Purchase history
• Communication preferences

How We Use Your Information

We use the information we collect for the following purposes:
• Processing and fulfilling orders
• Communicating with you about your orders, products, and services
• Providing customer support
• Personalizing your experience on our website
• Sending promotional offers, newsletters, and marketing communications
• Conducting research and analysis to improve our products and services
• Complying with legal obligations

SMS Privacy Policy

If you provide us with your mobile phone number, you may receive SMS notifications regarding your orders, account status, promotional offers, and other relevant information. By providing your mobile number, you consent to receive these SMS messages. Standard message and data rates may apply.

You can opt out of receiving SMS messages at any time by contacting our customer support team or by following the instructions provided in the SMS messages.

Information Sharing and Disclosure

We may share your personal information with third parties only in the following circumstances:

• With service providers who assist us in operating our website and providing our services (e.g., payment processors, shipping partners)
• With third-party vendors and marketing partners to send you promotional offers and marketing communications
• With law enforcement agencies, government bodies, or other third parties when required by law or to protect our rights, property, or safety

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You can also choose to opt out of receiving promotional communications from us at any time.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

SMS Privacy Policy


Sex Toy Australia is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our SMS communication channels. By opting in to receive SMS messages from [Your Company Name], you consent to the terms of this Privacy Policy.

Collection of Information:

We collect personal information from you when you opt in to receive SMS messages from us. This may include your mobile phone number, name, and other contact details you provide. We may also collect information about your interactions with our SMS messages, such as whether you have opened or clicked on a link in the message.

Use of Information:

We use the information collected through SMS messages for the following purposes:

To send you transactional messages related to your orders and account.
To send you promotional messages, discounts, and special offers, with your consent.
To personalize and improve the content of our SMS messages and the products and services we offer.
To monitor the effectiveness of our SMS marketing campaigns.

Disclosure of Information:

We may share your personal information with third-party service providers who assist us in delivering SMS messages and managing our SMS marketing campaigns. These service providers are contractually obligated to protect your information and are not authorized to use it for any other purpose.

We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We take reasonable measures to protect the security of your personal information collected through SMS messages. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices:

You may opt out of receiving SMS messages from us at any time by following the instructions provided in the message or by contacting us directly. Even if you opt out of receiving marketing messages, you may still receive transactional messages related to your orders and account.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website or sending you a notification via SMS. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about our privacy policy or practices, please contact us at info@sextoy.com.au